Privacy Policy

At Ridhi Sidhi Traders, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you visit our website, make a purchase, or contact us for support. The information we may collect includes:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete your purchase and send you order-related communications.
  • Customer Support: To assist with inquiries, returns, or exchanges.
  • Marketing: To send promotional emails about new arrivals, discounts, and special offers (you can opt out of marketing emails anytime).
  • Improving Our Services: To personalize your shopping experience and enhance website functionality.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to safeguard your data, including encryption and secure payment processing.

  • Payment Security: All payment transactions are processed through secure gateways.
  • Data Protection: We follow industry-standard practices to protect against unauthorized access or disclosure of your personal data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who assist in processing orders, delivering products, or providing customer support. All partners are required to handle your data in compliance with applicable privacy laws.

  • Third-Party Service Providers: We may share your data with payment processors, shipping companies, and marketing service providers.
  • Legal Requirements: We may disclose your information to comply with legal obligations or in response to valid requests by law enforcement.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and collect information about how you use our website. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You can request access to the personal information we hold about you and update it if necessary.
  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Request Deletion: You can request the deletion of your personal data, subject to applicable laws.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately so we can remove it.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the date of the last revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us: